Our Story

About Frontline

Diego Valdes

Founder & CEO

As the founder of Frontline Public Adjusters in Florida, my journey has been defined by a commitment to assisting others in navigating the intricacies of insurance claims. With a background in restaurant management, roof sales, and a career as a firefighter/paramedic, I bring a unique blend of skills and experiences to our company. Frontline is founded on principles of compassion, integrity, and client-focused service, ensuring that our clients receive personalized support and guidance.

In the realm of restaurant management, I honed my communication and negotiation skills, traits that have become integral to Frontline’s foundation. Our mission is to empower clients through education, providing transparent and clear guidance throughout the claims process. Combined with my experiences in roof sales and firefighting, we approach each situation with empathy and a genuine commitment to our clients’ well-being.

At Frontline Public Adjusters, accountability and integrity are non-negotiable. We promise to base all decisions on these principles, aiming to secure positive outcomes for our clients. As your dedicated partner, we stand ready to navigate the complexities of insurance claims, ensuring you receive the support and advocacy you deserve.

Helping… is our number 1 priority

At Frontline Public Adjusters, our unwavering commitment is centered on one core principle: helping you. Your well-being is our number one priority, and we approach every situation with a genuine desire to provide assistance and support. Whether navigating insurance claims or offering guidance through challenging times, our dedication to helping you achieve the best outcomes is at the heart of everything we do.

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Testimonials

Excellent

Based on 8 reviews

Leonardo Arcia

2024-01-25

Excelente trabajo y profesionalismo por parte de Diego, siempre me mantuvo al tanto durante todo el proceso y lucho para conseguir el mejor acuerdo posible. Gracias Diego. Lo recomiendo 100%

Tuff Guy

2024-01-24

Diego was a pleasure to work with. He was extremely knowledgeable, professional and expedited my claim seamlessly from start to finish. I would definitely work with him again should the need arise.

Manuel Pages

2024-01-24

Diego helped me with my Commercial Property in Orlando. I filed an insurance claim for a “leaking roof with water damage”. The insurance company sent one of their independent adjusters who told me that there was nothing wrong with the roof. I gave them a chance and again showed us they don’t care about their clients. I immediately called Frontline Public Adjusters and spoke. By the way he also helped us out with our home. Insurance company again sent the same independent adjuster to my commercial property. But this time Diego was there. Let’s just put it did way, I got the roof replaced and water damage repaired. Don’t trust this insurance company or the paid independent adjusters. Go with a professional that will fight for you and for what is right ! Thank you Diego !

amanda pages

2024-01-24

Our home roof was sagging in some areas, shingles missing all over the place, water was coming in and we had obvious signs of mold ! Insurance company kept telling us there was nothing wrong ! Insurance companies are horrible, they don’t care about you ! After many failed attempts in dealing directly with them. We were referred to Diego with Frontline Public Adjusters. What a great decision it was. We had such a good experience. Diego was very knowledgeable and informative throughout the entire process. He really showed us that he cares and was looking out for our best interest. Our property was fixed back to normal ! Thank you Diego ! Highly recommend Frontline Public Adjusters !!!!!

Iliana Bruno

2024-01-23

Diego was absolutely a joy to work with. He did his dual diligence to assist you and keep you informed through the process.

Katie Little

2024-01-19

Absolutely incredible service! Diego did an amazing job during the entire process. I couldn’t recommend him more

grant culbertson

2024-01-10

I used Diego and Frontline to help me get a new roof. Not only did i get a new roof Diego and his team helped with deal with the insurance company every step of the way! Def recommend!

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Here to help your family.

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Contact Information

(689) 237-3748.

THIS IS A SOLICITATION FOR BUSINESS, IF YOU HAD A CLAIM FOR AN INSURED PROPERTY LOSS OR DAMAGE AND YOU ARE SATISFIED WITH THE PAYMENT BY YOUR INSURED. YOU MAY DISREGARD THIS ADVERTISEMENT”.